Why is PayPal so slow to refund?


If you have contacted us to get a refund thru our refund page we usually process your request in a few hours. If you have contacted any of our card processors directly either to get a refund or to open a claim we will accept your request as fast as we can. In either cases as soon as the refund has been initiated you have to wait for the process to clear. It can take from a few minutes to a week for the fund to be back to your bank account.

Why is PayPal so slow to refund?

When you pay us it is never instant, paypal credits us for you and then starts the process of uploading your funds from your funding source.

If we refund before that payment has completed then you have to wait till it clears through to paypal then the refund is credited to you. If the refund is done at a later date and the payment has processed then we can only refund via an echeque or funds in our paypal balance, if its the former then it takes up to a week to process through to paypal and then they credit you.

This is because paypal use electronic and not wire transfers which is the slower, and why they credit the seller for you so you don't have to wait and get your item more quickly.

—
Stan Busk - Software Engineer
at www.maxprog.com


Comments

Post a Comment

Popular posts from this blog

The history of iCash and Peggy Première

The iCash development was projected in the late eighties but actually began in the early nineties. The very first version was released by the end of 1991. At the time, it was built to run on Microsoft Windows 3.1 and IBM OS/2. It was coded using the Pascal language. The development of the application continued up to the release of version 2.0 on May 1995. The application wasn't known as iCash but as 'Peggy Première'. Peggy because of the Muppet Show character and the analogy with a piggy bank. And 'Première' refers to the shooting of the first scene of a movie (it means 'First' in french). Peggy Première was supposed to be the best Personal Finance software at that time. Well at least in Spain, where I was leaving. The software was only available in Spanish, not even in french my mother tongue nor English. There were no international sales projected. I spent a decade selling Peggy Première, sending 3'5 floppy disks by mail with cash on delivery as t...
Read more

iCash v3

Maxprog is proud to present a new release of iCash, new version 3.0, available now in English, German, French, Swedish, Italian, Dutch, Spanish and Portuguese on Maxprog website with a lot of new features and improvements Maxprog's iCash is a $30 personal finance and money manager software designed to track incomes, expenses, credits, debts and banks transactions. It offers unlimited categories, multiple accounts creation, multiple currencies, a SQL backend engine, password protection, export/import routines, search functions, and drag & drop support. [Mac OS X , Mac OS 9, Windows] (Available in English, German, French, Swedish, Italian, Dutch, Spanish and Portuguese) iCash is a Personal Finance software, a tool intended to control your money, keeping track of incomes, expenses, credits, debts and Banks transactions for you. As simple as creating the accounts you need and move money between them! You don't even need to know about accounting or even care about it! iCas...
Read more

Maxprog 16th anniversary

Maxprog just turned 16 years old last monday. Believe me or not, it has been a quite pleasant journey. That's very likely because I do what I always wanted. I am a self-taught vocational software developer, I started programming when I was around twelve. In my place computers were like UFOs so no one could help you or even understand you. I have always been fascinated by algoritms (and spinning things), I started very early and never stopped however, being fascinated by something and creating a company are two different things that require very different skill sets. Indeed, in order to be successful creating a company you have to learn about business, you have to create real products, market them, handle payments and after-sales support. Later you may need to hire people, outsource stuff, learn basic accounting etc. Finally you have to fight against your competitors, maintain a good visibility on the internet and take the right decisions in order to continue in business. Most peopl...
Read more