Posts

Showing posts from January, 2018

Maxprog 16th anniversary

Maxprog just turned 16 years old last monday. Believe me or not, it has been a quite pleasant journey. That's very likely because I do what I always wanted. I am a self-taught vocational software developer, I started programming when I was around twelve. In my place computers were like UFOs so no one could help you or even understand you. I have always been fascinated by algoritms (and spinning things), I started very early and never stopped however, being fascinated by something and creating a company are two different things that require very different skill sets. Indeed, in order to be successful creating a company you have to learn about business, you have to create real products, market them, handle payments and after-sales support. Later you may need to hire people, outsource stuff, learn basic accounting etc. Finally you have to fight against your competitors, maintain a good visibility on the internet and take the right decisions in order to continue in business. Most peopl

All Maxprog products have been updated

Maxprog has released new versions of all its products. Those versions work on macOS 10.9 and higher and MS Windows 7 and higher. If you need a version for a previous operating system you can download it here . You will find below the release note of each product: MaxBulk Mailer 8.6.2 MaxBulk Mailer is a bulk mailer software and an e-mailmerge tool for Macintosh and Windows that allows anyone to send out customized offers, press releases, price lists or any kind of text or HTML message to a list of subscribers, friends or customers. What's new in this release: - Custom attachments support. - The attachment panel has been fully redesigned and simplified. - The preview panel now displays the attachment list. - It is now possible to drag-reorder recipient in the list and save the new order. - Sorting by column now enables the save button so user can save the list once sorted. - The preference custom header panel has been redesigned and now allows the activation/deactivation of he

The customer is always right, oh... really?

You have heard that sentence often for sure but did you know that there are people that blindly believe in this idea? Actually this sentence is about respect and politeness, nothing more and nothing else. And yes, by default, a customer deserves respect, no doubt about that but what if a customer doesn't respect you, do you really have to maintain that respect? In my pinion, there is a limit nobody should cross. I have been working doing support uninterruptedly for 27 years, mostly by phone and by email. I have been doing support worldwide in English, French and Spanish. After all those years I can affirm the following: - The very large majority of my customers are great and really respectful. - The very large majority of my customers are really patient with me. - The very large majority of my customers are helpful when reporting issues. I would say that 99.9% of maxprog customers are nice people. But what about that remainder 0.1%, those un-respectful, impatient and unhelpful p

How iCash helps me save money

The iCash manual starts with the following: "The first step in getting your finances under control is keeping records!", I wrote that sentence a long time ago, actually before entering 16 years of data into iCash! Now I am the happy owner of information, 3 lustrums of data at my fingertips. All about my economy, incomes, expense habits, loan and mortgages repayments, etc. I believe January is the Personal Finance month. It is the time for budgetting. It is when you see what you did the previous year and what your goals are for the next one. It is also when you look at your spendings, especially the fixed ones. Since you entered everything in iCash you can easily find out what your money was used for, how much you really earned and what's left. Do you remember the formula: Wealth (what's left) = Incomes - Expenses ? Well, if W (Wealth) is low you have two solutions, you either increase I (Incomes) or decrease E (Expenses). Not everybody can increase its incomes but a